17. Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?

Helpdesk Shop


The pictures of items on our website are just a reference to show you the color we try to achieve as much as possible. However, the colors we get from the firing may vary each time. All of our items are made from natural raw material; even if we try to reach as much as possible the items we show you; there will always be small difference. Those differences are the soul and uniqueness of the products you buy at our place. Just contact us if you have special requirement on the color and we will try if we can get them for you to meet your requirement.

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